Frequently Asked Questions

Find answers to common questions about our products, shipping, and custom designs.

What are your neon signs made of?

Our signs are made from high-quality, durable LED neon flex, which is a flexible tube containing a series of small, bright LEDs. This technology is safer, more energy-efficient, and more durable than traditional glass neon.

How long do the LED neon signs last?

Our LED signs have a lifespan of approximately 50,000 hours. That's over 5 years if you leave it on 24/7!

How do I install my neon sign?

Installation is easy! Your sign will arrive with pre-drilled holes in the acrylic backing and a mounting kit. You can hang it like a picture frame or mount it directly to the wall. All you need is a power outlet to plug it in.

Do you ship worldwide?

Yes, we offer free worldwide shipping on all orders. Delivery times vary depending on your location.

Can I create a custom design?

Absolutely! While our online customizer is being built, you can contact us directly with your idea, logo, or text, and our design team will work with you to create a mockup and a quote.